Assistant Boutique Manager | South Coast Plaza (NEW location)

The Assistant Manager will support and lead the execution of short and long-term objectives for the boutique in partnership with the Business Manager and Account Executive/National Sales Director. As a supervisor, this individual will ensure the proper oversight of all sales related functions, activities and administer company policies and procedures; this will include driving sales and leading a team of Beauty Advisors.PRINCIPAL DUTIES AND RESPONSIBILITIESManagement:Leads and motivates a team of beauty advisors/Selling Specialists to ensure best in class serviceServe as a role model and coach to selling ceremony expectations and ensures complianceBuilds trusting relationships with peers and team; acts as advocate for the BrandWelcomes feedback and adapts behaviors that create short and long-term goalsEnsures accountability for all company policies and processes while delegating and empowering the teamCreates enthusiasm and positivity for a shared vision and missionLeads all client initiatives, including follow-up,Conducts monthly performance conversations with Business Manager and with the team to discuss performance and action plan areas of opportunityCommunicates with leadership to report on the store and staff progress.Acts as a service leader for all client related mattersSales:Drives the sales floor to ensure store and personal productivity meets daily goalsSupport Beauty Advisors/Selling Specialists with selling practices to drive business and achieve sales goalsDevelops the team to build long-term relationships with customers to drive businessActs as brand ambassador in the area to drive loyalty, partnerships, and businessResolves customer inquiries in a timely manner by being solution-oriented and forward thinking. Partners with the Business Manager or Account Executive for escalationSupervises and executes the maintenance of floor stock, including replenishmentOperations:Completes all store operational tasks, including communicating salesConducts daily audits and follow appropriate processes to ensure complianceCommunicates any daily stock needs and requests to stock associate and or managerSupervises and executes the maintenance of store stock, including replenishmentComplies with all educational functions, e.g., completing Bee GUERLAIN modulesSUPERVISION SCOPEReports to Business Manager, Account Executive/Regional Sales Manager and supports the daily supervision of store employees